Hello, My name is Cindy. I have been at it for a while too. Do you have facility bucks? We are Sagebrook so our bucks are Sagebucks. They get these for coming to planned activities. When calling bingo if they bingo they get a buck. At the end of bingo time when we do cover all(blackout) they get 5 Sagebucks. We ahve 3 ways to spend these bucks. 1st way is WheelChair Inn (we had a contest to name this store(yes their prize was Sagebucks)I go to the Dollar Tree and get items like bodywash,shampoo,lotions,socks,t-shirts, little nicknacks. Things I know my residents will like. We charge like 10-15 Sagebucks for a large container of shampoo. I know this sounds like a lot but They will accumilate many, many bucks. 2nd way is mom & Pop's candy store. munchies of all kinds small bags of chips, candy bars, cans of soda etc (they love this one). 3rd we have an Auction. I like to go to Goodwill and pickup original and different items or make baskets with goodies and small items. I understand about your residents not liking change. When I started the Sagebucks the residents didn't like me too well. the change. I gave it time and now they love their bucks. (If it doesn't work just change it haha). good luck. If you would like to e-mail me at cindylukno2@yahoo.com it would be nice to exchange ideas.