OBRA '87 requires every LTC facility to have a Resident Council it is the political voice of those that reside in the facility. Required positions on the council are president, vice president and secretary/treasurer. Residents need to approve any staff member or visitor to attend these meetings. The President is the spokesperson for the council & the chairperson keeps the minutes (copy to the Admin.).
The Activity or Social Service staff is usually the chairperson.The chairperson is responsible for scheduling the monthly meeting, announcing the meeting & posting an invitations, creating the agenda, facilitating the meeting. Most importantly, taking any issues & concerns to the responsible depart. head for review & resolution.
- Meetings begin with attendance and recognition of each member.
- Review of last month's minutes including resolutions to each issue addressed
- Department heads speak on any issues that may have previously noted as a resident concern
- Review one or two specific resident rights
- Review of one or more quality of life issues
- Reminder of the right to review the past year's survey results and where they are located
- Discussion of activity planning (to include residents voice in monthly planning)
- Voting issues (if time appropriate)
- Open forum - residents voice opinions & offer additional info. or recommendations for group projects
Note: every six months or so review with council members all concerns/grievances that were previously identified & determine if they are still pending concerns; surveyors will want to know that there are ongoing attempts to address concerns
some ideas for council projects:
welcome cards, visits to new residents, employee of the month awards, invitations to outside speakers, council newsletter, and the list goes on and on.
This is the general template but your documentation needs to reflect that residents voice is heard and resident rights are supported within the facility.
Hope that helps!