I work at an adult day care and we have recently added four shall we say more difficult clients. I'll describe them individually
One is an older male who refuses to participate in anything and spends the day trying to walk out the door(we have to keep both locked) but we still have to watch him because of damage he will cause trying to get out locked door. And if you try to move him he starts getting loud looking for his wife.
The second is also an older male who refuses to participate, also trys to go out the door, but also will go up to every aide many times in a five minute period asking whens the bus is coming.
The third is a sixty yr old male who is completely wheelchair bound and can not do anything (we have to feed him, empty his cathether, etc) He obviously can't leave but does spend the whole time moaning about everything out loud(boy is he loud)
The fourth is a 96 year old woman who can't be left alone because she will also try to leave and if she doesn't then she just goes on the couch and cries. Don't try to touch her when that happens cause she has swung and scream that she don't give a damn and get away.
We are small staffed 1 AD, 2 assistants, and 1 nurse. We do have a program manager but she is often gone in the day; meetings, evaluations, etc. I know we have had clients ticked off by these four individuals and some who have left because of it. So I thought I would put the problem here and see if there are any suggestions out there?
Thanks in Advance
Colleen