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Facility In Chaos!


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First I am not an AD but find your site informative.I am a caregiver in an asst.living facility.The problems are many, short on staff,both caregivers and kitchen,pulling caregivers(only 2 per shift )into the kitchen when our evening cook doesn't show up, having to work if your contageous and being told you will or find another job, etc. etc. Three of us confronted our administrator who point blank told us just do your job and not hers. Our residents are upset with all the chaos and some are threatening to move. They deserve better and so do our caregivers. The owner is our next resort but I'm afraid it would cost us our jobs. Any help is appreciated. Exhausted in Michigan!

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Hi Vistor!

Welcome to the site! It doesnt really matter if u are an A.D., caregiver or what ever, we all know the reality of cost cutting and staff shortages, but I would NOT go to the owner after you already spoke to the administrator.I do know from experience this usually backfires!!!It did for me,I wont go into the details but I had a very major problem with my residents and certain staff and the administrator would not do anything to remedy the situation so I went to the owner and the next day I was FIRED( the only job,that I have ever been fired from :-( , and I really LOVED the facility!! :cry: ).

My advice is just be patient and see what your administrator will do,otherwise be prepared to stand in the unemployment line(maybe..... :-? )

Have fun! gina ;-)

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It seems to me that it is only a matter of time before your facility's problems become VERY apparent to the residents' families and the owner. Residents and families will come to a point where they won't tolerate a lack of care and staffing. I imagine that if your administrator is giving YOU the runaround he/she is probably not communicating fairly with others either. And so I agree with Gina when she tells you to be patient, especially if being fired is not an option.

 

Business is brisk and competitive these days in the retirement industry and a facility just can't make it unless they are providing adequate care at the very least. I hope you are able to weather it! I definetely sympathize with your situation:)

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Hi, Visitor and gang! :-)

 

Gina is right on the button. I discussed this matter with my husband, Bob, who is a retired Administrator. Part of his job with corporate was to manage facilities in jeopardy and build census. He said that first and formost the person who best understands the situation is the Administrator. She is living in a pressure cooker and you can bet her job is on the line because of pressure from the owner. Generally speaking it all rolls downhill (i.e. Budget limits enforced by the owner or corporate, Administration trying to meet corporate restraints, staff complaining because they are overworked, residents and families picking up on it and making threats to leave or to make reports to the state...etc., etc., etc.) Anyway, reviewing the situation with the Administrator is simply a case of pointing out to her what she already knows...and absolutely hates about her current position. She is probably as perplexed and worried as you are :hammer: . Going over her head would be an insult and a real kick in the teeth.

 

I don't really know what your situation is, but it sounds like you are a facility which is low in census. If so, the lack of revenue costs dearly on every level of the operation and forces the facility to operate at strictly minimum requirements.

 

The best thing you can do is to pray for the management staff of your facility while trying to do your job and keep out of the way. If this current situation continues, eventually something will happen. The State will take some kind of action; the Administrator will be replaced; or the facility will be sold to another corporation.

 

I certainly do not envy you your position, however I can assure you that things will get better (one way or another).

 

Best wishes to you, the staff and your Administrator,

 

Linda Lucas, AD ;-)

The Activity Director's Office

http://www.theactivitydirectorsoffice.com

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