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catlover30

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  1. catlover30
    Just keep a positive attitude and smiles all day...after all it might be the last thing your residents remember! some other things you could do is take lots and lots of pictures and give each one of them a frame in it with a group picture. and throughout the month you can have scarp book club and have each of your residents build their own scrap book with memories to have and share forever!
  2. catlover30
    I personally would approach them and let them understand how it is affecting the center and let them know that you have warned them and the next steps would be either writing them up or talking to HR. They should not disrespect you or be offended after all they are adults and hopefully act like it once they have realize that you will no longer put up with their rudeness... Don't let them win and give up hold your head up high
 
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