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bigchris

Activities and The Beauty Shop

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We were just given the job of running the beauty shop....does anyone else do this? Any tips?

 

 

 

Chris

 

I am not sure what you mean by running the shop. I am not sure what state you are in. In Illinois you must have a licensed beautician do resident's hair. A family member may do their resident's hair. So no we do not run the beauty shop but we do help the beautician get all the residents who need or want their hair done down to the shop. We are a small facility (65 beds) and our beautician is only here 1 1/2 days. She is able to keep them looking good. They do love their time in the beauty shop, and this is a normalization activity for those ladies who are used to getting their hair done frequently.

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Some clarification.....

 

It is a fully operational shop in the facility, staffed by contracted/liscensed cosmetologists(sp??) I am now in charge of all transport, payment, scheduling.

 

 

Chris

 

 

We were just given the job of running the beauty shop....does anyone else do this? Any tips?

 

 

 

Chris

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All of our long term care residents have a routine schedule for getting their hair done. For example, Mrs. Jones may get hers done the first Monday of the month, Mrs. Smith gets hers washed every Friday, etc. Our CNAs know their schedules and assist them with getting to the shop on the right days. Our contracted beautician sets up the schedule for the short term residents to fit around the set schedules. As for billing, if the funds do not come out of their resident accounts, the family must pay for services prior to the appointment. Good luck!

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Some clarification.....

 

It is a fully operational shop in the facility, staffed by contracted/liscensed cosmetologists(sp??) I am now in charge of all transport, payment, scheduling.

 

 

Chris

 

 

 

I work at a 120 bed facility and we do as you do, we run the shop also. As you stated we do have a licensed beautician who comes in, however, all the billing, transportation, and etc. is up to us. I will make one suggestion. We require our residents to set up a patient trust fund, which is an account managed by our facility accountant. My facility was having problems collecting payment from certain families; with a patient trust fund, the money is already in their account. If the money isn't in there, our beautician will not do their hair. It was harsh in the begging and families didn't like it, however, now it is working great and the stress level on the beautician and the activities director is not as great. The patient trust fund was a life saver for us.

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It is important to set up a regular schedule for reviewing infection control, and to make sure that all policies and procedures are in place. This may include services that are conducted in a resident's room, payment, and infection control. If linen department delivers towels make sure that you know the schedule, and I would find out if it is a cost out of your budget. Communicate with housekeeping to make sure they have a good understanding of the cleaning process for the beauty shop. Make sure you have the license posted, and that you have a contract with the hair dressers that are up to date and reviewed periodically. If you are new to understanding the process, you may want to conduct a quality improvement study to make sure that all aspects of the beauty shop are running smoothly. Find out how the hair dressers communicate with the units to let them know who has an appointment, find out what barriers exist, and find out what quality the equipment is in, in case you need to make adjustments in your budget.

Shelley

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