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Welcoming New Residents?


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Guest Tinki

I was wondering what everyone else does when Welcoming New Residents to a facility? Please share any tips, ideas or procedures on this topic!

 

Thanks

Karen

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Guest Guest_Miguel

I always credit activity director Jame Johnson of Hemet Valley HealthCare for this Welcoming committee. I use the program weekly in our department and our residents really shine and enjoy it.

 

We have 5 carnations that are donated every Monday, Check with local florests as I hardly think that 5 carnations is going to break their business. In the past we would (activity staff) take one into the last 5 newest admits.

 

We now have 5 ladies that get together every Monday that meets to sign and write a welcome card and than folds the caledars that goes with them.

 

They each take turns delivering the card, carnation vase and Activity Calendar (as a group) and welcoming the new admits.

 

Make sure to always, always, always include your activity calendar.

If you are not able to get the flowers, try giving a small gift item or past completed craft project as a welcoming gift.

 

-Miguel

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Here at our facility, we have the usual welcome sign, kit, etc. We have added a Welcome Wagon of sorts. It is a group of 4 ladies that are here long term and they go in and welcome the new resident. Tell them a little bit about the facility, some of the activities that we have etc. Before the resident even gets here there is a calendar in room on the bullentin board. Every Friday afternoon we have a New Resident Social. This is where we get the new residents together with our older ones. We are LTC and ReHab so we have one wing that is forever changing due to rehab. At this social my dept. heads come down and tell what they do, give their names, etc. So when they see their names written on the welcome sign on the door they can put a face to the name. At the social we have drinks, snacks, music, etc. The residents love it old and new alike.

 

-Theresa

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Guest Guest_Laura

I welcome my new residence with a Party! Along with a goodie bag and letter signed by me offering spiritual support and one one one coaching and much more. It helps them feel they are at home and safe. Not just dropped off.

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We welcome the new residents to our assisted living residence by leaving a welcome basket on their bed. I can usually find $4 wicker basket at the craft store, and hit the dollar store for useful items such as tissues, liquid soap, bar soap, body spray, calendar, shower cap etc. to fill the basket. We also roll a new set of towels and wash cloth in the basket. I place our newsletter within the basket. I try to keep the cost of the basket to under $25, and the cost can be figured in the one time move-in fee or taken from the marketing budget. On the computer, I print up a welcome letter from the staff and stick within the basket. The typical Welcome sign goes up on the door. This protocol has received raved reviews by both the residents and families.

 

We have a few residents who are our Sunshine Volunteers who go and greet new residents. They take them under their wing, introduces them to other residents and help acclimate them to their new surrounds. The staff personally goes in and welcomes the new resident and their family. We make an announcement at their first meal that we have a new resident, and everyone claps for them.

 

It's important to keep the family involved in the welcoming process. After a few weeks, we check in with the family to make sure their expectations of their loved one's move-in is being met. We also have an informal meeting with the new resident after a few weeks to make sure they are adjusting well and address any problem areas.

 

We tried giving a live plant on move-in day for the resident to nurture, but the plant usually ends up not being cared for by them.

 

We have also designed a Concierge book with helpful information that is typically found in the state required move-in packet. We also include church, store and restuaurant information for their families.

 

Jill

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  • 3 months later...
 
I was wondering what everyone else does when Welcoming New Residents to a facility? Please share any tips, ideas or procedures on this topic!

 

Thanks

Karen

we have a new residents tea party in our living room with all residents and the new residents tell everyone about them selves.

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